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360-degree feedback is a form of
appraisal/feedback wherein an employee is assessed by his superiors,
subordinates and colleagues using structured questionnaires for collecting
responses. A 360-degree focuses on the path / approach to achieve results
rather than focusing only on the outcomes.
The issues usually
addressed in a 360-degree are:
• Inter-personal relations
• Perceived commitment
• Work methods
• Empathy
• Responsibility
• Communication
• Delegation, etc.
Advantages of a 360-degree:
• Helps in personal development as helps in identifying gap between his
perception and his colleagues perception
• Focus is on evaluating the method to achieve targets
• Clearly brings out the strengths and weakness of a manager
• Helps creates an atmosphere of teamwork and empowerment
• Employee perception about organisation culture and work environment
• Forces inflexible managers to initiate self-change
Negatives:
• Peer responses can be biased
• Heightens political tension
• Consumes enormous working hours
• Ignores performance in terms of reaching goals
• Acceptance of negative feedback especially by the top management is
difficult
• System can be utilised to humiliate people
• Linking rewards to findings can be unfair
Vernalis
Offering:
1. Standard 360-degree:
This tool is standardized across all levels, all functions and across all
organisations
2. Customized 360-degree:
This tool is customized depending on the client need for every level and
function |